Privacy Policy

Montcho BV attaches great importance to the protection of your personal data. In this Privacy policy we want to provide clear and transparent information about how we handle personal data.
 We do everything we can to guarantee your privacy and therefore handle personal data with care. Montcho BV complies in all cases with the applicable laws and regulations, including the General Data Protection Regulation (GDPR). This means that we in any case:

  • Process your personal data in accordance with the purpose for which it was provided, these purposes and types of personal data are described in this Privacy policy;
  • Processing of your personal data is limited to only those data that are minimally necessary for the purposes for which they are processed;
  • Ask for your explicit consent if we need it for the processing of your personal data;
  • Have taken appropriate technical and organizational measures to ensure the security of your personal data;
  • Do not pass on personal data to other parties, unless this is necessary for the implementation of the purposes for which they were provided;
  • To be aware of your rights regarding your personal data, to point this out to you and to respect them.
  • First name;
  • Infix;
  • Surname;
  • (Business) Phone Number;
  • (Business) Email address;
  • Gender.
  • During the term of the agreement and thereafter only in the financial administration for a maximum of 7 years.
  • All persons who may become aware of your data on behalf of Montcho BV are bound to confidentiality thereof.
  • We maintain a username and password policy on all our systems;
  • We pseudonymize and encrypt personal data if there is reason to do so;
  • We make backups of the personal data in order to be able to restore them in the event of physical or technical incidents;
  • We regularly test and evaluate our measures;
  • Our employees have been informed about the importance of protecting personal data.

As Montcho BV we are responsible for the processing of your personal data. If you have any questions about this after reading our Privacy policy, or in a more general sense, or if you wish to contact us, you can do so via the contact details at the bottom of this page.

 Data processing:
When you visit this website, place an order, sign up for the newsletter, ask us a question or participate in a competition or survey on this website, we ask you to provide your name, address, bank and/or payment details. Montcho BV uses this information.

 To provide and invoice our services; To process your order and keep you informed of its progress; To provide you with information about the organization, products and activities of Montcho BV; To provide information to third parties if they need it to be able to do their work for Montcho BV or due to legal obligations; To be able to answer any questions.

 If you have registered for Montcho BV membership, Montcho BV will also use the data for the following purposes:
To create your Montcho BV membership account so that you are eligible for free shipping; To send you special offers and/or newsletters about the Montcho BV membership by email, text message and/or regular mail; To make offers that match your preferences and purchases.

 If you have registered for the Montcho BV loyalty program, Montcho BV will also use the data for the following purposes:
 To create your Montcho BV loyalty account, so that you are eligible for free shipping; To send you special offers and/or newsletters about the Montcho BV loyalty program by email, text message and/or regular mail; To make offers that match your preferences and purchases.

 If you have participated in a competition, Montcho BV will use the data for the following additional purposes:
To send you information about the results of matches.
 For the above purpose(s), Montcho BV may request the following personal data from you:
 The personal data are stored by Montcho BV for the above-mentioned processing(s) for the period:
 All data, including but not limited to your personal and purchase data, are processed by Montcho BV, Galgenraklaan 17 in Utrecht, the Netherlands. Finally, we register information (including the IP address) for the purpose of user statistics and to secure the website.

 Cookies
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added. Cookies are used, among other things, to store your password and user name, the status of your order on a website, personal settings or website tracking (e.g. targeted marketing). The information stored in a cookie can be read later, for example to tailor a page to your preferences or to log in automatically.

 Use of cookies
Cookies allow you to fully use the online shopping and personal features on this website. We can also provide you with the best shopping experience because we collect information that is used to improve the user-friendliness and performance of this website. We also use tracking pixels in our email newsletters so that we can track how often people click through to our website. Montcho BV uses cookies on this website for the following reasons:
Most web browsers automatically accept cookies. Unless you have adjusted your browser settings so that it will refuse cookies, cookies will be placed if you continue to use this website. By using and browsing this website, you agree to the use of cookies as described in this cookie policy. If you do not agree to the placing of cookies or if you wish to withdraw your consent, you can delete existing cookies from your browser and prevent new cookies from being placed by adjusting your browser settings. How this works depends on the browser you use. You can find this information for the following browsers here:
 Google Chrome, Microsoft Explorer, Mozilla, Firefox, Apple Safari.
If you refuse cookies, you may not be able to fully use all the features of our website. You can also set your browser to notify you when a cookie is placed on your computer. Please note that the website needs certain cookies to function.

 Cookies used on this website
Cookies on this website that do not require consent Cookies that are essential, also known as 'strictly necessary' cookies, enable functions that allow you to use the website properly. They are only stored on your computer when you actually visit the website. Cookies on this website that do require consent Cookies that are not strictly legally essential to use this website nevertheless have important functions. Without these cookies, certain elements that ensure that our website can be used easily are no longer available. Settings, such as language choices, are no longer stored, so you will be asked for them every time you open a new page. In addition, we no longer have a way to show you offers and other relevant information that is specifically tailored to you.
Cookie categories used on this website
 Strictly necessary cookies
 These cookies are essential for the functioning of the website and are used by Montcho BV for technical purposes, for example to keep track of your current shopping session and to make it possible to complete and pay for an order. These are session cookies, which usually store information in the form of a session and are stored in the temporary memory of your browser and are deleted again when you close the web browser.

 Performance cookies
These cookies collect information about how a website is used. They are used by Montcho BV to collect statistical data about the number of visitors who come to the website via a link in an e-mail newsletter, in order to measure the success of newsletters; to collect statistical information about how visitors use this website, in order to improve the functioning of the website; and to measure the success of competitions and campaigns. These cookies are used exclusively to improve the performance of the website and thus the user experience. These are permanent cookies, which remain on your hard drive until they expire or you delete them.

 Functional cookies
These cookies ensure that a website can store information that has already been provided (such as user names, language choices and your location) so that you can be offered better and more personalized functions. They are used by Montcho BV to distinguish you from other users of the website, so that Montcho BV can personalize your shopping experience by better aligning this website and the advertisements displayed there with your interests and so that the choices you make are remembered (such as your user name, language or the country you are in) for when you return to this website. These are permanent cookies, which remain on your hard drive until they expire or you delete them.

 Marketing and retargeting cookies
These cookies are used to better tailor advertisements and other information to you and your interests. They are used by Montcho BV to show you relevant offers outside the Montcho BV.com website. Montcho BV also uses cookies to fulfill contractual obligations to third parties, for example to pay a partner if you make a purchase on this website via a link from their website. These are permanent cookies, which remain on your hard drive until they expire or you delete them.

 First and third party cookies
Montcho BV and external parties (third parties) use session cookies and persistent cookies on this website. Cookies placed by Montcho BV are called first party cookies and are used for different purposes (as indicated in our detailed cookie overview here), for example to remember your username and the products in your shopping cart. Cookies placed by Montcho BV are stored for as long as stated in our detailed cookie overview here or until you delete them. Cookies placed by Montcho BV are called first party cookies. They are used for different purposes, for example to remember your username and the items in your shopping cart. Cookies placed by a party other than Montcho BV are called third party cookies. These cookies can “follow” you for a longer period of time on different websites and on different devices, and on your different devices, such as telephone, laptop and tablet. These cookies do not collect personal data on the basis of which the external party could identify you as an individual customer. The external parties that place these cookies may be suppliers who work with us to deliver the website, companies who work with us in joint marketing programs and other parties. The privacy and cookie policy of other companies applies to the use of cookies by other companies.

Social media plugins
 Social media plugins are plugins that allow you to "share" content with friends on social networks, such as Facebook and Twitter or similar service providers. We have no control over the settings of these plugins.
 Instagram, Facebook, Pinterest, YouTube

 Google Analytics (Website Analysis)
Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to facilitate the analysis of your use of the website. The information generated by the cookie about your use of the website is usually transmitted to and stored by Google on servers in the United States. With the activation of IP anonymization on our website (see below). The full IP address is transmitted to and shortened by Google servers in the USA. Google uses this information to analyze your use of the website, to compile reports on website activity, and to provide other services, such as Google AdWords and Google DoubleClick, in connection with website activity and internet usage. Google does not associate your IP address with any other data held by Google.
You can prevent Google tracking as described above by downloading and installing a browser extension (plugin) available at: https://tools.google.com/dlpag... Further information on data protection of Google Analytics is available in Google's data protection notice under "Google Analytics Cookies": https://support.google.com/ana... DoubleClick Remarketing.
 
Our website contains DoubleClick cookies and the remarketing pixel, which comes from Google, Inc. Google uses these cookies to collect information that you have visited our website and that you were interested in certain offers. If you later see ads on other websites in the Google network, we can show you targeted ads there (so-called "remarketing"). Google also uses the information to show you ads that are based on your interests, taking into account the product and information categories that you have previously viewed. The display of ads is based on the use of cookies, which are used to analyze the user's behavior during the visit to a website and which can later be used for targeted product recommendations and ads based on your interests. You can opt out of this data by deactivating the DoubleClick cookies. To do this, go to the DoubleClick deactivation website: https://adssettings.google.com... or deactivate the DoubleClick cookie on the deactivation website of the NAI (Network Advertising Initiative): http://www.networkadvertising....

Internal archiving.
 We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time we may also use your information to contact you for market research purposes. We may contact you by email, telephone, fax or mail. We may use the information to customise the website according to your interests.

 Safety
 We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Provision to third parties
 We may provide the information you provide to us to third parties if this is necessary for the implementation of the purposes described above.

 We never pass on personal data to other parties with whom we have not concluded a processing agreement. We naturally make the necessary agreements with these parties (processors) to guarantee the security of your personal data. Furthermore, we will not pass on the data provided by you to other parties, unless this is legally required and permitted. An example of this is that the police requests (personal) data from us in the context of an investigation. In such a case, we must cooperate and are therefore obliged to provide this data. We can also share personal data with third parties if you give us written permission to do so.
Minors
 We only process personal data of minors (persons under the age of 16) if written permission has been given by the parent, guardian or legal representative.

 Retention period
 Montcho BV does not store personal data for longer than is necessary for the purpose for which it was provided or as required by law.

 Security
 We have taken appropriate technical and organizational measures to protect your personal data against unlawful processing. For example, we have taken the following measures;

 Rights regarding your data
You have the right to inspect, rectify or delete your personal data that we have received from you. You can also object to the processing of your personal data (or part thereof) by us or by one of our processors. You also have the right to have the data provided by you transferred by us to yourself or on your behalf directly to another party. We can ask you to identify yourself before we can respond to the aforementioned requests. If we are allowed to process your personal data on the basis of permission given by you, you always have the right to withdraw this permission.

 Complaints
If you have a complaint about the processing of your personal data, we ask you to contact us directly. If we cannot resolve the matter together with you, we will of course find this very annoying. You always have the right to file a complaint with the Dutch Data Protection Authority, which is the supervisory authority in the field of privacy protection.

 To ask
 If you have any questions or comments regarding our Privacy Statement, please contact us!
 info@montcho.nl